Dear Colleagues,
As you will be aware we recently launched two colleague forums to improve engagement and communication with colleagues and to strengthen colleagues voice in the business, enabling access to raise issues with senior leaders.
Through an election process with over 550 votes cast we were able to appoint 12 colleagues each as Representatives to both the Manager and Colleague Forums.
The two forums consist of a colleague forum, for all non-management colleagues, and a management forum for all managers, except regional managers who already have an operational forum to raise matters.
Each representative has been assigned a constituency and be the contact point for colleagues in that constituency. The topics raised by constituents will then be raised by the representatives at the forums for a response or action. Representatives will also be asked to give opinion or gain feedback on strategic and operational issues affecting the business.
Each forum will meet on a quarterly basis with an agenda driven by matters raised by colleagues. The details below show the forum representatives and how to contact them. We encourage you to get in touch with your representative and ask them to bring your views forward.
If you unsure which representative to contact, you can also email [email protected] or [email protected], or you can contact a member of the HR team.
Employee Forum Representatives
Lauren Pearse
Hi I’m Lauren, the Deputy Manager of Fairholme Wisbech. I have worked in residential childcare since 2010 and for the Keys group since March. I came from another large childcare provider I had work at for 10 years. I have been extremely impressed by Keys Group, in particular the level of training and support provided. I really enjoy working for Keys Group and love the company values and ethos. I want to be representative as I am passionate about people having their voices heard and contributing to positive change and development.
Email: [email protected]
Role and Service: DM Fairholme Wisbech
Regions Representing: Anriette Mynhardt
Katie Moorby
My name is Katie Moorby and I work at Laurels Stockport . I have 3.5 years of experience as a Residential Care Worker and progressed to senior at the beginning of 2021. I enjoy my job because it can be so rewarding and every day is different. I am proud to be in this role and I welcome hearing from you, and will represent our views and make sure our voices are heard.
Email: [email protected]
Role and Service: DM Laurels
Regions Representing: Lisa McCloskey, Tracey Evans & Tom Cappleman
Alfie Nicoll
My name is Alfie Nicoll, I have worked for Keys for a little over 4 years now and I’m currently working at school house as the Deputy Manager.
I feel very passionate about what we do and the impact we have on others lives everyday, as well as the impact this work has on ours.
Thank you for the chance to put your questions forward and get your voices heard
Email: [email protected]
Role and Service: DM School House
Regions Representing:North Yorks/Notts & Natalie Yates
Hannah Webster
I’m Hannah Webster I work at Willow house in Pulborough, West Sussex as a support worker, I have been at Willow for 3.5 years. I am hoping to progress to senior in the future. I have found working at Willow so rewarding and sometimes challenging but feel it has helped me grow as an employee aswell as a person.
Email: [email protected]
Role and Service: RCW Willow House
Regions Representing: Michelle Callard
Rosie Adams
I started working at Keys Group in 2018 as a HR Advisor, prior to that I worked at Birmingham City University within the HR department and I also have previous experience of working in Recruitment and L&D. Within my current position the role is very varied, on a day to day basis I provide advice and guidance in relation to policies, processes, employment legislation/law updates, benefit entitlements, case work (disciplinaries, grievances, absences) and other topics. Working at Keys Group has given great insight to the world of working within childcare and every day is very interesting and busy. I really look forward to representing all of my colleagues who are based in the Support Centre and being more involved with hearing your views, suggestions and feedback. The forum is going to add value and be an excellent opportunity for all employees within the business to raise topics for discussions, so together we collectively accomplish more for the business, our people/employees and the children within our care.
Email: [email protected]
Role and Service: HR Halesowen
Regions Representing: Support Centre
Issy Horwood
Hi, I’m Issy and I am the head of Food Technology and Humanities at Unity College. I joined Keys straight out of University in 2019, and have experienced a lot in this short time.
Being based in the cross regional project I have worked closely with a number of homes and have supported the education of the young people in their care. I am incredibly passionate about helping the young people we look after to thrive in their futures.
I jumped at the chance to join the colleague forum as I recognise both the vital and incredible work everyone does and I want all voices to be heard should there be things that the company might need to improve on.
My email is always open to hear your comments and concerns. I look forward to chatting to you all.
Email: [email protected]
Role and Service: Head of Food Tech and Humanities at Unity College
Regions Representing: James Madine and Jennie Allport
Rosalynne Brooker
I work at Lyatts House in Somerset, currently as acting senior support worker just until I finish my level 4 which I’m currently in the process of working on. I have been there for a year and a half and really enjoy it. We have 4 wonderful children in the home who I help to support with the rest of our team. This is my first time working in a children’s home previously working with adults with additional needs. I have 4 of my own children and 1 granddaughter so have got experience with children, I love being out in the countryside going on walks or runs, but I do like to also be at home being able to cook.
Email: [email protected]
Role and Service: Acting Senior Support Work, Lyatts House
Regions Representing: Guy Mammatt, Frank Cairns and Esther Dawson
Paul Taylor
I’m Paul and I am a Senior Residential Activity Worker at Middleknuck lodge. I have been with Keys since 2019 and love the opportunities that activity and intervention services can offer our young people. I have worked previously in the outdoor education sector as well as high end hospitality in the Alps. I am here to advocate for what you, the staff, feel need hearing by Keys Senior management, so if you want anything raised with our CEO then please do not hesitate to get in touch with me so I can represent the views of everyone at Activity and Intervention as well as Peak Services.
Email: [email protected]
Role and Service: Senior Residential Activity Worker, Middleknuck Lodge
Regions Representing: Agata Dokszewicz, Matt Collins
For any service showing with a vacant representative role please contact any of the representatives with your query. Elections will take place in January/February for the new representatives for the vacant regions.
Managers Forum Representatives
Hayley Cunningham
I am the Head teacher at Halton school in Runcorn which supports children and young people with SEMH needs, I have been in this post for 2 years. Previous to this role I have held various positions supporting children which began over 25 years ago in education and sport. I have taught in mainstream, SEN schools and PRUs, additionally I was a Lead Manager in Cheshire Youth Offending service. The various roles I have held have enabled me to develop a comprehensive understanding of children and young people and how they are best supported. I have also line managed various staff from teaching assistants, teachers education advisors, careers advisors and social workers. I am a keen sports enthusiast and continue this passion by continuing to manage the Liverpool ladies Futsal Team and having a season ticket for Tranmere Rovers FC.
Email: [email protected]
Role and Service: HT Halton House
Regions Representing: James Madine & Jennie Allport
Nicola Naylor
Hi, my name is Nic. I began working for Keys in December 2019, and was promoted to a Manager within Leaving Care South In July of 2020. I love my job; I find it really rewarding and I value being part of a supportive team and I hope my new role will allow me to support you all further. I look forward to hearing from you all in due course.
Email: [email protected]
Role and Service: SM Leaving Care South
Regions Representing:Leaving Care & Activity Services
Emma Patch
My name is Emma, I currently manage a three-bed home in Taunton. I began my career in residential childcare as an RCW and worked my way up through each role to Manager. I have managed several homes since 2017 and have experiences in many different aspects of this role.
In my personal life I play rugby and am a wildlife photographer – despite having a severe allergy to grass.
Email: [email protected]
Role and Service: SM Stapledene
Regions Representing: Guy Mammatt, Frank Cairns, Esther Dawson
Sara Firth
Hello, My name is Sara Firth. I manage a home that three young people live in called Cantera. I have been working as part of Keys Group since 2013 and have had the luxury of working alongside some incredibly experienced people. I am passionate about our young people and also the people we work with.
I am looking forward to hearing thoughts and feelings from my colleagues to potentially take to the managers forum meetings. Therefore, please contact me with anything you would like on the agenda, and I will do my best to speak about this and feed back to you.
Email: [email protected]
Role and Service: SM Cantera
Regions Representing:Michelle Callard
Alex Emery
I have been a manager at Keys for over two years now. I have had a really positive experience so far but there’s always room for improvements and that’s what we are looking to do.
Email: [email protected]
Role and Service: SM Fairlands
Regions Representing: Zoe Tompkins, Dale Berry, Dave Bartlett & Gemma Moore
Zoe Hopkin
I’m Zoe Hopkin, Service Manager at Fairholme in Wisbech. I have been at Fairholme just under a year, before this I was Deputy Manager at Pear Tree Cottage. I have been with the company for 5 years and I am passionate in making a difference to the live of the young people in our care but also for the development of my team and the company.
Email: [email protected]
Role and Service: SM Fairholme Wis
Regions Representing: Anriette Mynhardt
Carmel Ashby
My name is Carmel Ashby I have worked at Kingswood for 17 years and have been a manager for 6 years. I look forward to this opportunity to work with you and be the voice for our region.
Email: [email protected]
Role and Service: SM Kingswood
Regions Representing:Dave Carser
Danielle Davenport
My name is Danielle and I have worked for the Keys Group for the last year and a half. I have worked within the care sector for the last 14 years and have worked with a variety of settings and in particular with children with Autism, Complex Medical needs and Severe Learning Disabilities. I absolutely love my role and I am keen to support the company to ensure that the young people have the best possible outcomes and that the staff are supported to thrive and develop as professionals.
Email: [email protected]
Role and Service: SM Greasby Road
Regions Representing:Lisa McCloskey, Jo Carter and Tracey Evans
Michelle Woodward
I have worked for Keys, as a Head teacher, for four years now. Prior to that I have worked as an Education Manager/Regional Manager within Offender and Further Education for over two decades, working with young offenders, adult male prisoners, young people with special education needs and looked after children.
Outside of my work within education, I am a keen photographer and have done wedding photography for over 25 years, I am learning to play the ukulele and I love to travel. I also have five grandchildren who I love to spend my annual leave with.
Email: [email protected]
Role and Service: HT New Ways
Regions Representing: Nicola Kelly
Jaime Meller
My name is Jaime Meller , I have worked for Keys Group for over 25 years in the north west region. I began my career as a residential support worker, having moved up the promotional ladder. I have been the registered manager of Broadclough Lodge for the last 3 years and in 2023 we received our Ofsted inspection judgement – Outstanding in All Areas.
I will be happy to take any questions, advice or concerns you may have to our company colleague forums.
Email: [email protected]
Role and Service: Manager of Broadclough Lodge
Regions Representing: Tom Cappleman & Natalie Yates
